Got it — here’s a professional, documentation-style Knowledge Base article you can use directly for GigaNodes.
I’ve kept the tone formal and neutral, and consistently used GigaPanel in place of Pterodactyl.
You can insert screenshots wherever noted.
How to Upload Files Using SFTP in GigaPanel
Overview
SFTP (Secure File Transfer Protocol) is the recommended method for uploading and managing your server files on GigaNodes. It provides secure, stable, and high-speed file transfers — especially useful for large files, plugins, mods, and backups.
This guide explains how to connect to your server using SFTP and upload files through GigaPanel.
Requirements
Before proceeding, ensure you have:
-
An active GigaNodes server
-
Access to GigaPanel
-
An SFTP client such as:
-
FileZilla (recommended)
-
WinSCP
-
Cyberduck
-
Step 1 — Retrieve Your SFTP Details from GigaPanel
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Log in to your GigaPanel account.
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Open the server you wish to manage.
-
Navigate to the SFTP / Settings section.
You will see the following connection details:
-
SFTP Host / Address — e.g.
sftp.giganodes.hostor your server IP
-
Port — typically:
2022 -
Username — formatted like:
abcd1234 -
Password — your GigaPanel account password
Important: The SFTP username is not your email address. Always use the username displayed in GigaPanel.

Step 2 — Connect to SFTP Using FileZilla (Recommended)
-
Open FileZilla.
-
In the Quickconnect bar at the top, enter the following:
| Field | Input |
|---|---|
| Host | Your SFTP Hostname / IP |
| Username | The username shown in GigaPanel |
| Password | Your GigaPanel account password |
| Port | 2022 |
-
Click Quickconnect.
If the connection is successful, your server files will appear in the right-hand panel.

Step 3 — Upload Files to Your Server
To upload files:
-
Locate the files on your computer (left panel).
-
Drag and drop them into the appropriate server directory (right panel).
Common directories include:
| Directory | Purpose |
|---|---|
/home/container/plugins |
Minecraft plugins |
/home/container/mods |
Modpack files |
/home/container/world |
World files |
/home/container/config |
Configuration files |
Do not modify or delete system files unless you fully understand their purpose.
Step 4 — Restart Your Server
After uploading files:
-
Return to GigaPanel.
-
Restart the server to apply changes.
This ensures newly uploaded plugins, mods, or configuration files are loaded correctly.
Troubleshooting
Authentication Failed
Check the following:
-
The username matches exactly as shown in GigaPanel
-
The password is your GigaPanel login password
-
No extra spaces were copied when pasting credentials
Connection Timed Out
Verify that:
-
You are using the correct port (usually 2022)
-
Your server is online
-
Your internet connection, VPN, or firewall is not blocking the request
Permission Denied
This typically occurs when trying to modify restricted system files.
Ensure you only upload files within the allowed container directories.
If issues persist, contact GigaNodes Support for assistance.
Why Use SFTP?
SFTP is recommended because it provides:
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Secure encrypted transfers
-
Faster performance for large or bulk uploads
-
Higher reliability than browser-based file managers
For large plugins, modpacks, or world files, SFTP is the preferred method.
Best Practices
-
Always keep a backup before making major changes
-
Restart the server after uploading plugins or mods
-
Avoid deleting core server files
-
Upload files to the correct directories
-
Keep credentials secure
Conclusion
Using SFTP with GigaPanel allows you to manage your server files securely and efficiently. By following the steps above, you can easily upload and maintain your files with confidence.
If you require further assistance, please contact the GigaNodes Support Team.